User guide
Everything you need here to learn your way around the app, discover what it does and get the most out of it.
Who can do what?
Privileges set the level of access given to each member of your team. They determine what each user is allowed to do in the app
You have the highest level of access.
You can manage the whole platform: create and edit departments, zones and assets, administer users and their privileges, and configure your property’s settings.
As a manager you have a broad level of access to oversee maintenance.
You can raise and track work orders, review performance indicators, manage assets and organise your teams’ jobs.
As a user you have access to the essential maintenance features.
You can raise and view your work orders, follow their progress and report problems with assets.
Dashboard
Read your maintenance through the widgets.
Corrective maintenance
Raise and track your corrective work orders.
Preventive maintenance
Schedule and track your preventive maintenance.
Settings
Manage the structure of your property.
My account
Personalise your account and your preferences
The Inara dashboard gives you a short, clear view of maintenance activity.
What you can do depends on your privilege level.
A whole range of widgets is there to read the maintenance under way:
Work order status
Work orders per month
Latest work order raised
Average resolution time
Assets ranked by frequency
Zones ranked by frequency
Inara’s corrective maintenance page gives you a clear handle on your technical jobs.
It lets you sort work orders by status (waiting, in progress, resolved and so on) so you can see the priorities at a glance and follow how corrective work is progressing.
Raising a work order
Filtering work orders
Exporting the table
Property-wide view
Inara’s preventive maintenance page brings together every scheduled task and lets you follow the work coming up, so service carries on without interruption.
Manage your preventive work simply, with a complete record of everything already done.
Creating preventive maintenance
Inara’s Settings page lets you fit the platform to what your organisation actually needs.
It brings together the essentials of the configuration in three dedicated areas:
Users
Customisation
Property
Inara’s My account area gives you direct access to your personal details and your preferences.
From here you can view and update your personal data, adjust your sign-in settings or change your password securely.
Personal details
Sign-in settings
Display
Where to go and how to get around
Inara has several tabs to manage the maintenance of your property.
Click a tab to see what it does.
Everything you need to know
Whether you are starting out with the tool or simply need a hand, this page has the essentials for running your Inara space with ease.